Gone are the days when we relied on gatekeepers to gather and deliver the information we needed for making important business decisions. Now we live in an information democracy, where anyone can search online or tap into their networks to find something that's "good enough" for getting things done.
If your job is to find and deliver information, the only way to avoid obsolescence is by adding something to the mix - Something that will remind your client they can't do it without you. Provide something the client can't or won't do - or hasn't thought possible.
It doesn't matter if you're "just" doing a literature review. Before sending those articles, add a cover letter, table of contents, and some article summaries. Lots of data? Turn it into a few charts, or, better yet, create a dashboard. And always ask the right questions to find out if there's anything your client didn't consider asking.
If you're looking for more ideas on demonstrating your value, take a look at my presentation for the Military Librarians Workshop 2013, Top Tips for Turning Information into Insights. I include five tips for adding value, examples of simple ways to ramp up deliverables, and lists of resources for digging deeper.
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